Shirihoudai

your knowledge buffet

Charbucks revisited

Written by ryan on Mar 28th, 2008 | Filed under: Business

Went through the Charbucks drive thru with a friend and got to witness the “barista” in action making my latte. 

1.  push the button to magically make espresso.  Where is the art?  The measuring of the fresh coffee beans?  The tamping down of the grinds?  Not at this Starchucks, obviously.

2.  dump the milk in the cup.  Yes, DUMP the milk in.  Not gently stir in the steamed milk.   I don’t even think the milk was steamed, at least I didn’t observe her steaming the milk.  She just left the metal cup full of milk sitting there under the steaming wand and hurriedly dumped in the warm milk (wasn’t even steaming) into my cup.  Some clumpy yogurt mess was seen falling into my white and green cup.

3.  put the lid on while gabbing with her other barista buddies.

4.  hand off cup to dude at the drive thru window to give to me.  What a great experience and do I feel special!

At least the person’s experience in the van in front of us must have been special.  They even tipped the drive thru guy.  Yes, there is a plastic container stuck to the window for tips!  Tips for what??!!  Doing their job?  So I was thinking either they haven’t been watching the news, or they believe the news that their tip money will go to the pseudo-baristas serving up their coffee.  

btw, this Charbucksis located somewhere in Irvine, CA.



Comments are closed.